PRIVACY POLICY

At Youth Alive NSW, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us when using our services.

1. Information We Collect:
– When you create an account with us, we collect your name, email address, and contact information.
– When you purchase tickets through our platform, we collect payment information, billing address, and ticket preferences.
– We may also collect information about your device, browser, and IP address for security and analytics purposes.

2. How We Use Your Information:
– We use your personal information to process ticket orders, provide customer support, and communicate with you about upcoming events.
– Your payment information is securely processed through our payment gateway and is not stored on our servers.
– We may use your data for marketing purposes, such as sending promotional offers and event updates.

3. Data Security:
– We take precautions to protect your information and ensure its confidentiality.
– We use encryption and secure protocols to safeguard your data during transmission.
– Our servers are regularly monitored and maintained to prevent unauthorized access.

4. Sharing of Information:
– We do not sell, trade, or rent your personal information to third parties.
– We may share your data with event organizers and venues to facilitate ticketing and entry.
– In some cases, we may be required to disclose information to comply with legal obligations.

5. Cookies and Tracking:
– We use cookies and tracking technologies to enhance your browsing experience and analyze website traffic.
– You can manage cookie preferences through your browser settings and opt-out of tracking.

6. Your Rights:
– You have the right to access, update, or delete your personal information stored on our platform.
– You can opt-out of marketing communications by unsubscribing from our emails or contacting customer support.

7. Changes to Privacy Policy:
– We may update this Privacy Policy to reflect changes in our services or legal requirements.
– Any significant changes will be communicated to users through email or website notifications.

By using our services, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about your privacy, please contact us at admin@youthalivensw.com.au

Last updated: 07/05/2024

Youth Alive NSW reserves the right to modify this Privacy Policy at any time.

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